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Privacy Policy

Privacy Policy

YumBook Privacy Policy
YumBook (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, store, and share information related to your use of our reservation services and website.

1. Information We Collect
We collect only the information necessary to process and manage restaurant reservations, including:

  • Your name, contact number, and email address

  • Reservation details (date, time, number of guests, restaurant name)

  • Payment information, when required for deposit or service fee processing

  • Optional special requests or preferences you choose to share

All data is collected directly through YumBook’s website or affiliated payment gateways (e.g., Stripe).

2. How We Use Your Information
Your data is used solely for the following purposes:

  • To confirm and manage your restaurant reservation

  • To communicate updates, reminders, or changes to your booking

  • To process service fees or restaurant deposits

  • To provide customer support and respond to inquiries

  • To improve our platform’s user experience and security

We do not sell or disclose personal information to third parties for marketing or advertising purposes.

3. Information Sharing
We share your information only when necessary to complete your reservation:

  • With the restaurant you have booked for confirmation and coordination purposes

  • With secure payment processors (e.g., Stripe) to handle transactions
    All partners and processors are bound by confidentiality and data protection agreements.
     

4. Data Retention & Deletion
Your personal data is stored securely for as long as necessary to provide our services or comply with legal obligations.
Once your booking is completed, data is automatically deleted or anonymized within a reasonable period unless you request earlier deletion.
You may request full deletion of your data by contacting us at yumbook.help@gmail.com.

5. Data Protection & Security
All personal data is encrypted and stored on secure servers.
Payment data is processed through PCI-DSS compliant gateways.
We use SSL (Secure Socket Layer) encryption to protect your information during transmission.

6. Cookies and Tracking
YumBook may use cookies or similar technologies to enhance user experience and analyze website performance.
You can modify or disable cookies in your browser settings at any time.
We do not use cookies for third-party advertising purposes.

7. Your Rights
You have the right to:

  • Access and review the personal data we hold about you

  • Request correction, deletion, or restriction of data processing

  • Withdraw consent to data collection or marketing communications

For any requests, please contact us at yumbook.help@gmail.com.

8. Updates to This Policy
YumBook may revise this Privacy Policy periodically to reflect service or legal updates.
Changes will be posted on this page with an updated “Last Modified” date.
We encourage users to review this page regularly.

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